FAQ

Research Use
What does "Research Use Only" mean?

All products sold by Everform Life are intended strictly for in-vitro research, laboratory use, and educational purposes. They are not approved for human or animal consumption. This is a legal and regulatory requirement that applies to all research peptide suppliers, and it's a condition of your membership agreement.

Can you help me with dosing or protocols?

No. We can't provide guidance on dosing, administration, or protocols of any kind. Below are some resources where you can learn more about peptides.  Our team can answer questions about product specifications, storage, handling, and ordering. That's where the line is.

Where can I find more information on peptides?

There are several solid third-party resources out there. Pep-pedia.org is probably the best single resource for protocol and compound information. Reddit communities like r/peptides, r/Tirzepatide, r/retatrutide, and r/bodyhackguide are also active and useful. For published research, PubMed is the standard. We don't endorse any specific content on these platforms, but they're good starting points.

Products
What's the difference between lyophilized powder and pre-mixed solutions?

Lyophilized (freeze-dried) powder is the peptide in a stable, dry form inside a sealed vial. It's shelf-stable at room temperature and must be reconstituted with bacteriostatic water before use in research applications.

Pre-mixed (reconstituted) solutions are peptides that have already been reconstituted and are ready for immediate use. Because they're in liquid form, they require refrigeration and must be transported under cold-chain conditions.

What is reconstitution?

Reconstitution is the process of adding bacteriostatic water to a lyophilized (freeze-dried) peptide vial to create a liquid solution. At its simplest, you add the water to the vial and gently swirl until the powder is fully dissolved. For proper aseptic technique, the solution should then be drawn through a 0.22μm syringe filter into a new sterile vial. This filtering step removes any particulates introduced during the mixing process.

The whole process takes about 10 minutes per vial. Once reconstituted, the solution must be refrigerated. Shelf life varies by compound — check the specific product page for storage guidance.

Supplies you'll need:

  • Bacteriostatic water
  • Mixing syringe (3mL or 5mL)
  • Alcohol swabs
  • 0.22μm syringe filter
  • Sterile empty vial
  • Insulin syringes (for drawing from the finished vial)

We carry insulin syringes in the store. For everything else, we recommend PeptideTest.com — they have a solid selection and ship quickly.

Do you sell reconstitution supplies?

We carry insulin syringes. For bacteriostatic water, mixing syringes, alcohol swabs, syringe filters, sterile vials, and other lab supplies, we recommend PeptideTest.com.

How do I read the vial labels?

Every vial has a label that tells you exactly what's inside. The layout is slightly different depending on whether it's a lyophilized (freeze-dried) or reconstituted (pre-mixed) product.

Lyophilized Label

Annotated lyophilized vial label

1. Lot Number — Batch identifier for traceability. This matches the lot number on the Certificate of Analysis (COA).
2. For Research Use Only — Required legal designation on all products.
3. Compound Name — The peptide in the vial.
4. Dosage — Total peptide content in the vial, in milligrams (mg).
5. Product Form — "Lyophilized" means the peptide is in freeze-dried powder form and needs to be reconstituted with bacteriostatic water before use.

Reconstituted Label

Annotated reconstituted vial label

1. Reconstitution Date — The date this vial was mixed.
2. Lot Number — Batch identifier that matches the COA.
3. For Research Use Only — Required legal designation on all products.
4. Compound Name — The peptide in the vial.
5. Dosage — Total peptide content in the vial, in milligrams (mg).
6. Concentration Ratio — This tells you how much product you're pulling from the vial using a standard insulin syringe.

Understanding the concentration ratio

A standard insulin syringe holds 1mL of liquid, which is marked as 100 units. The marks on the syringe go from 0 to 100. When a label reads 10u = 1mg, that means drawing to the 10 mark on the syringe gives you 1mg of the compound.

Some compounds are measured in micrograms (mcg) instead of milligrams (mg). 1,000 mcg = 1mg. For those products — like BPC-157 — the label might read something like 10u = 500mcg instead.

Every reconstituted vial has its own concentration ratio on the label. The ratio varies by compound and how it was mixed, so always check the label on the specific vial you're working with.

Testing & Purity
How are your products tested?

Every product we sell is independently tested at an ISO 17025 accredited laboratory before it's made available to members. Testing covers purity and concentration at a minimum. Select products also undergo endotoxin screening for an additional layer of safety verification. We don't sell untested material and we don't work with unaccredited labs.

Can I see the test results?

Yes. Certificates of Analysis (COAs) are posted on our Lab Reports page. Every product with completed testing has a direct link to the full report. If you have questions about a specific result, reach out and we'll walk you through it.

Ordering & Payment
How does payment work?

Our payment process is a little different from most online stores. When you place an order, you won't enter payment information at checkout. Instead, you'll receive an invoice via email shortly after your order is submitted. You pay through the link in that email. Once payment is confirmed, we process and ship your order. Returning members with a card on file will be charged automatically.

Why don't you take payment at checkout like a normal store?

Most traditional payment processors don't work with research peptide suppliers. Our invoicing system lets us operate reliably without those restrictions. It adds one extra step to the process, but it means your orders are always processed smoothly without payment interruptions.

Shipping & Delivery
What are my shipping options?

It depends on what you're ordering. Lyophilized products are shelf-stable and ship via UPS at any speed: Ground ($15), 2-Day Air ($25), or Next Day Air ($60). Pre-mixed solutions require cold-chain handling and ship via local courier ($30) or overnight cold-chain ($60). Full details are on our Shipping & Delivery page.

How does local courier delivery work?

If you're within our delivery area, you can get same-day courier delivery for a flat rate of $30. This is available for all product types. Orders placed Monday–Friday before 12:00 PM PST qualify for same-day delivery (excluding holidays). Orders placed after the cutoff or on weekends go out the following business day. All courier deliveries are temperature-controlled and arrive in plain, unbranded packaging.

Can I get pre-mixed solutions shipped outside the local delivery area?

Yes. Pre-mixed solutions ship nationwide via overnight cold-chain for $60. Products are pre-chilled and packed with insulated materials and gel packs. Overnight orders ship Monday–Wednesday to avoid weekend transit delays.

What if I order both lyophilized and pre-mixed products?

Shipping is calculated separately for each product type. Your lyophilized items will ship at the UPS rate you select, and your pre-mixed items will ship via courier or overnight depending on your location. You'll see the combined shipping cost at checkout.

Returns & Refunds
What's your return and refund policy?

Our full return and refund policy is available on its own page here. If you have a concern about a specific order or product, contact us directly and we'll work through it with you.

Contact
How do I get in touch?

The fastest way to reach us is by email. Our member coordinator handles most inquiries and is generally available Monday through Friday, 9 AM to 5 PM Pacific. Approved members also have direct text access. For more complex issues like refunds, quality concerns, or anything outside of normal support, we'll loop in management directly.

Need help with something?

Reach out and we'll get back to you as soon as we can.

Disclaimer

All products sold by Everform Life are intended for in-vitro research, laboratory, and educational use only. They are not intended for human or animal consumption, and are not to be used for diagnostic, therapeutic, or any other clinical purpose. By purchasing from Everform Life, you confirm that you are at least 18 years of age and that all products will be used in accordance with applicable local, state, and federal regulations.

Everform Life is a trade name of BWA Solutions LLC, a registered California business operating out of Huntington Beach, CA. Product availability, pricing, and delivery options are subject to change without notice.