Privacy policy

Last Updated: February 2, 2026

1. Introduction

Everform Life operates the website everformlife.com and related services, including our membership application portal at join.everformlife.com (collectively, the "Services"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our websites, apply for membership, make purchases, or otherwise interact with us.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Personal Information We Collect

2.1 Information You Provide Directly

  • Membership Application Data: name, email address, phone number, and responses to qualification questions submitted through our membership application process.
  • Contact Information: name, email address, phone number, billing address, and shipping address provided during account creation or checkout.
  • Transaction Information: products ordered, order history, and any return or refund requests.
  • Agreement Records: timestamped records of your acceptance of our Terms of Service, Research Use Agreement, and other applicable agreements.
  • Communications: information you include in messages to our support team or other correspondence with us.

2.2 Information Collected Automatically

  • Device Information: IP address, browser type and version, operating system, and unique device identifiers.
  • Usage Information: pages visited, time spent on pages, click patterns, referring URLs, and other interaction data.
  • Cookies: we use essential and analytics cookies to operate and improve our Services. See Section 7 for details.

3. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  • Membership Processing: to evaluate applications, verify qualifications, and manage membership status.
  • Order Fulfillment: to process and fulfill orders, arrange shipping or local delivery, and communicate order status.
  • Payment Processing: to generate and deliver payment invoices through our payment processor.
  • Customer Support: to respond to inquiries, troubleshoot issues, and provide assistance.
  • Security and Fraud Prevention: to verify identity, detect and prevent fraudulent activity, and protect the security of our Services.
  • Communications: to send transactional messages including order confirmations, payment invoices, and shipping notifications.
  • Legal Compliance: to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
  • Service Improvement: to analyze usage patterns and improve our Services.

4. How We Share Your Personal Information

We do not sell your personal information.

We share your personal information only with third-party service providers who assist us in operating our Services, including e-commerce and website infrastructure, payment processing and invoicing, customer relationship management, and shipping and delivery logistics. These providers are authorized to use your personal information only as necessary to provide services to us.

We may also disclose your personal information in the following circumstances:

  • Legal Obligations: to comply with applicable law, regulation, legal process, or enforceable governmental request.
  • Protection of Rights: to enforce our Terms of Service, protect our rights, privacy, safety, or property, and protect against fraud or illegal activity.
  • Business Transfers: in connection with a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  • With Your Consent: when you direct or authorize us to share your information with a third party.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.

  • Active members: account and transaction data is retained for the duration of active membership and for three (3) years after account closure or last transaction, whichever is later.
  • Denied applicants: application data is retained for one (1) year after denial, then permanently deleted.
  • Transaction records: order and payment records are retained for seven (7) years to comply with tax and accounting obligations.
  • Support communications: retained for two (2) years after the last interaction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls, and secure hosting environments.

No method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of your account credentials.

7. Cookies and Tracking Technologies

Our Services use cookies to support operations and improve your experience:

  • Essential Cookies: required for core functionality including session management and security.
  • Analytics Cookies: used to understand how visitors interact with our Services so we can improve them.

We do not use marketing or advertising cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of our Services.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: request a copy of the personal information we hold about you.
  • Right to Correct: request correction of inaccurate or incomplete information.
  • Right to Delete: request deletion of your personal information, subject to legal retention requirements.
  • Right to Portability: request a copy of your data in a portable format.
  • Right to Non-Discrimination: we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us at support@everformlife.com. We may need to verify your identity before processing your request.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the sale or sharing of personal information.

We do not sell personal information as defined by the CCPA.

If you have enabled the Global Privacy Control (GPC) signal in your browser, we will honor it as a valid opt-out request for the device and browser from which it is sent.

10. Children's Privacy

Our Services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected personal information from a person under 21, we will delete it promptly. If you believe we have inadvertently collected such information, please contact us immediately.

11. International Transfers

Your personal information may be transferred to and processed in the United States and other countries where our service providers operate. By using our Services, you consent to the transfer of your information to the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the "Last Updated" date at the top of this page. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

13. Contact

Questions about this Privacy Policy or requests to exercise your privacy rights:

Email: support@everformlife.com Text: (949) 569-7009 Everform Life — Huntington Beach, California